Privacy policy

1. Privacy Policy (India DPDP Act 2023 Compliant)

Privacy Policy

Last Updated: [1/12/2025]

This Privacy Policy describes how ComfyPlush collects, uses, and protects your personal data when you visit or make a purchase from https://comfyplush.in/.

We comply with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules 2020.


1. Information We Collect

We collect the following information when you interact with our Site:

A. Personal Information

  • Name
  • Phone number
  • Email address
  • Billing & Shipping address
  • Payment details (processed securely by PayU – we do NOT store card data)

B. Device & Usage Data

  • IP address
  • Browser type
  • Time zone
  • Pages visited
  • Cookies

C. Order Information

  • Products viewed or purchased
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate with you
  • Provide customer support
  • Improve website performance
  • Detect and prevent fraud
  • Comply with Indian legal requirements

3. Consent

By using our website, you consent to our privacy practices.
You can withdraw consent anytime by emailing support@comfyplush.in .


4. Sharing Your Information

We share your data with:

  • Delivery partners (Delhivery, Bluedart, etc.)
  • Payment gateways (Razorpay, PayU)
  • Shopify & analytics providers
  • Third-party suppliers/manufacturers (for dropshipping fulfillment)

We do NOT sell your data.


5. Data Storage & Security

We follow industry-standard encryption and security protocols.
Your data is stored securely on Shopify’s servers.


6. Your Rights Under DPDP Act, 2023

You may request:

  • Access to your data
  • Correction
  • Deletion
  • Withdrawal of consent

Contact: support@comfyplush.in


7. Cookies

We use cookies for:

  • Website functionality
  • Analytics
  • Personalized experience

You can disable cookies in your browser.


8. Contact Us

For privacy questions:

Email: support@comfyplush.in
Address:

Sri Balaji Layout, Bellandur Gate,

Bengaluru, Karnataka. 560103